Refund policy

Returns
I want you to LOVE what you bought. If for some reason it doesn't meet your expectations, please contact me within 7 days of delivery to start a return, and ship the item back within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Damaged Items
Your artwork will be packaged with care, but we know sometimes things happen during their shipping journey. In the rare case that your item arrives damaged, please send a photo via email to hello@kateshoreart.com so we can make it right.

Non-Returnable Items
Custom or personalized items cannot be returned or refunded, but please reach out via email if you have any concerns about your order.